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Title:  Wave Planner - Day Shift

Description: 

JOB SUMMARY

Creates customer driven workload for the Whirlpool warehouse team.

Coordinates with Customer and Neovia leadership team to ensure work is released on schedule. Manages spreadsheets to ensure accurate reporting. Handles full life cycle of workload waves.

JOB RESPONSIBILITIES

  • Communicates daily with the Client and Vendors regarding workload priorities
  • Pulls data from querying multiple sources
  • Delivers timely responses to customer requests
  • Monitors and maintains available work to ensure Operations can meet KPIs and SLA
  • Proactively coordinates and communicates any workload needs that deviate from plan
  • Escalates, where appropriate, any issues/areas needing attention to support Operations
  • Continually monitors workload waves progress throughout the shifts
  • Other duties as assigned 

QUALIFICATIONS

  • High School Diploma 
  • 3+ years Warehouse or Distribution Center experience
  • AS400 and SAP experience
  • Customer service experience

PHYSICAL REQUIREMENTS

  • Work requires some muscular exertion and/or physical strain such as standing for long periods of time, recurring bending, lifting, or lowering of items weighing up to 25 pounds.

ADDITIONAL INFO

Req ID:  18195
Zip Code:  46168
Facility:  US-IN-Plainfield (428)


Nearest Major Market: Indianapolis