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Date: Feb 13, 2019

Location: Irving, Texas, US, 75038

Company: Neovia Logistics Services

JOB SUMMARY

  • Contributes to the Distributor Apps team to meet customer expectations and SLA targets through best in class support, development & administration practices.
  • Limited independence. Primarily depending upon others for direction and guidance.
  • This position is responsible for application development, application administration and providing Level 1 support to meet service level commitments.

JOB RESPONSIBILITIES

  • Codes, tests, and debugs programs of varying degrees of difficulty.
  • Works on application/technical problem identification and resolution, including off-shift and weekend support functions.
  • Works with limited assistance on increasingly complex programs or subroutines.
  • Under direction of more senior analysts, assists in the development or integration of system modules and programs.
  • Knowledgeable of current operating environment, programming languages, logic diagrams, testing, debugging and documentation.
  • Documents information flows, processes and procedures, data objects and dialogues between the system and their users.
  • Converts limited parts of logical specifications into more detailed designs; Translates design requirements and implements simple data structures.
  • Make required revisions to administrative or manual procedures.
  • Follows established development and support processes.
  • Ensure the delivery of exceptional customer service and tangible outputs. Rely on industry standards, best practices, and qualitative & quantitative data to support and/or refine operations methodologies.
  • Perform other responsibilities as assigned, including overnight and potential international travel.

QUALIFICATIONS

  • Bachelor’s degree or equivalent combination of education, business and relevant work experience.
  • 0 - 3 years of experience supporting business applications and/or application administration.
  • 0 – 3 years of experience as application developer.
  • 0 – 3 years of IT experience.
  • Customer-facing experience and working closely with business partners.

Distributor Application Skills in the following:

  • SAS or
  • Ellipse or
  • BOBJ
  • Structured Development Methodology and/or Application Administration (Unix, VMWare, Command line interfaces)

PHYSICAL REQUIREMENTS

Work is primarily sedentary. Sits comfortably to do the work; however, there may be some walking, standing, bending, or lifting item weighing up to 15 pounds.

ADDITIONAL INFO

Skills and Competencies:

  • Establish and maintain effective relationships at all levels of the organization, and with external vendors and regulatory agencies.
  • Effective written, verbal, and presentation skills with the ability to shift approaches based on audience.
  • Ability to communicate complex issues/solutions in a manner that is easily understood and actionable despite the audience.
  • Critical thinking abilities using fact-based troubleshooting skills.
  • Ability to perform well within a fast-paced, deadline-driven environment that requires the management of multiple projects at once, without compromising quality and service levels.
  • Ability to maintain confidentiality of extremely sensitive data at all times.
  • Must have the ability to work well within a team environment as well as independently, have exceptional interpersonal and organizational skills and pay specific attention to details.


Nearest Major Market: Irving
Nearest Secondary Market: Dallas